Terms & Conditions for rbaj

By accessing, registering on, or using any part of the rbaj platform available at rbaj.onl, you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you (the "Player") and rbaj (the "Platform" or "Operator").

If you do not agree with any part of these Terms, you must immediately cease using the rbaj platform, close any open account, and withdraw any remaining balance in accordance with the withdrawal procedures described in Section 4. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised Terms.

To register an account with rbaj and use any of its services, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter:

• Age: You must be at least 21 years of age. The rbaj platform is strictly for adults aged 21 and above. Creating or attempting to create an account while underage is a serious violation of these Terms.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to you.
• Single account: You may hold only one registered account on the rbaj platform. If you have previously held an account that was closed for any reason, you must obtain written approval from the rbaj support team before registering a new account.
• Own identity: You must register using your own true identity. Registering under a false name, using another person's identity, or providing inaccurate registration information is a violation of these Terms and may constitute fraud.
• Own funds: All deposits made to your rbaj account must be from a payment source owned by and registered in your own name. Deposits from third-party sources, including bank accounts, bKash wallets, Nagad wallets, or Rocket accounts held in another person's name, are not permitted.

rbaj reserves the right to request identity verification documents at any time, including National Identity Card (NID), passport, or other government-issued identification. Failure to provide satisfactory identity verification within a reasonable timeframe may result in account suspension or closure and withholding of any pending withdrawals pending satisfactory verification.

By completing the registration process, you confirm that all information provided is accurate, complete, and up to date. You further agree to notify rbaj promptly if any of your registration details change, by contacting the support team at [email protected].

You are solely responsible for maintaining the confidentiality and security of your rbaj account credentials, including your username and password. You must not disclose your login credentials to any third party under any circumstances.

All activity conducted through your rbaj account — whether or not you personally authorised each action — is your responsibility. If you suspect that your account has been accessed by an unauthorised party, you must notify rbaj immediately by contacting support. rbaj will take reasonable steps to investigate the report and, where appropriate, suspend the account pending investigation.

• Do not share your password with friends, family members, or anyone else.
• Do not access your rbaj account from shared or public devices unless you are certain the session will not be retained.
• Use a strong, unique password that is not used on any other platform or service.
• Log out of your account completely when using a shared or unfamiliar device.
• Contact support immediately at [email protected] if you notice any suspicious activity on your account.

rbaj will never ask you to disclose your password via email, live chat, or any other communication channel. Any communication purporting to be from rbaj that requests your password should be treated as fraudulent and reported to the support team promptly.

All financial transactions on the rbaj platform are conducted in Bangladeshi Taka (৳ / BDT). rbaj does not charge fees on standard deposits or withdrawals; however, your payment provider (e.g., bKash, Nagad, Rocket, Upay) may apply their own service charges, for which rbaj accepts no liability.

Deposits: The minimum deposit amount is ৳100. Deposits are processed in real time or near-real time via supported payment methods. A deposit is only credited to your rbaj account once the funds have been confirmed as received by the platform's payment systems. rbaj is not responsible for delays caused by the payment provider's own processing times or technical issues.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 15 to 30 minutes during active processing hours (06:00–23:00 Bangladesh Standard Time). Requests submitted outside these hours will be processed at the start of the next processing window. Withdrawals are paid to the same payment method used for the most recent deposit to your account.

• Withdrawals will only be paid to accounts and wallets registered in your own name.
• rbaj reserves the right to request identity verification before processing any withdrawal.
• rbaj reserves the right to apply a security review hold on withdrawal requests that trigger internal risk or fraud indicators.
• Any deposit made in error must be reported to support immediately; rbaj cannot guarantee the return of erroneous deposits.
• Chargebacks, payment reversals, or any attempt to reclaim deposited funds through your payment provider rather than through the platform's normal withdrawal process constitute a violation of these Terms and may result in account suspension and legal action.

rbaj may from time to time offer bonuses, free bets, enhanced odds, cashback promotions, or other promotional incentives to registered players. All such offers are subject to the specific promotion terms published alongside each offer, as well as the general bonus conditions set out in this section.

• Wagering requirements: Unless stated otherwise in the specific promotion terms, all bonuses carry a wagering requirement that must be fulfilled before any withdrawal of bonus funds or bonus-derived winnings is permitted. The applicable wagering multiple will be stated clearly in the promotion terms.
• Eligible games: Not all games contribute equally to wagering requirements. Live casino table games, certain slots, and crash games may contribute at different rates. Specific contribution rates are detailed in each promotion's terms.
• Claim period: Bonuses must be claimed within the period specified in the promotion. Unclaimed bonuses will expire automatically.
• One bonus at a time: Players may not hold more than one active bonus simultaneously unless the promotion terms expressly permit it.
• Abuse and exploitation: Any attempt to exploit bonuses through irregular betting patterns, hedging, or other forms of bonus abuse will result in bonus cancellation and may result in account closure.
• Right to withdraw: rbaj reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, subject to honoring bonus conditions already claimed and in progress.

Bonuses are intended for recreational use only. Players who are using the platform primarily to generate bonus-related returns rather than for genuine entertainment purposes may be restricted from participating in future promotions at rbaj's sole discretion.

All bets and wagers placed on the rbaj platform are subject to the specific rules applicable to the relevant product (sports betting, live casino, slots, crash games). These product-specific rules are published within the relevant section of the platform and form part of these Terms & Conditions.

Sports Betting: All bets are accepted at the odds displayed at the time of placement. rbaj reserves the right to restrict maximum stake sizes on any market at any time. Bets will be settled in accordance with the official result of the relevant event as determined by the relevant governing body (e.g., ICC for international cricket, BCB for domestic Bangladesh cricket). In the event of ambiguity regarding the official result, rbaj's decision is final.

Live In-Play Betting: Bets placed during live in-play markets are accepted subject to the odds and market availability at the moment of placement. rbaj cannot guarantee that in-play markets will remain open throughout the duration of an event. In the event of a technical interruption during live betting, bets already accepted and confirmed prior to the interruption remain valid.

Casino Games: All casino games operate using certified random number generator (RNG) technology where applicable, or are provided by licensed live dealer studios including Evolution Gaming, Pragmatic Play Live, and Ezugi. The return-to-player (RTP) percentages for slot games are available within each game's information panel.

• rbaj reserves the right to void any bet placed after the outcome of the relevant event was already known.
• Bets placed using funds that were obtained through fraudulent means will be voided and the relevant account suspended.
• In the event of a software error or manifest error in the published odds or game outcome, rbaj reserves the right to void the affected bets and return stakes to players' accounts.
• Minimum and maximum bet limits apply to all markets and games. Current limits are displayed within each market or game interface.

The following conduct is strictly prohibited on the rbaj platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of any balance, and may be reported to relevant law enforcement authorities where applicable.

• Underage gambling: Attempting to register, access, or use the platform if you are under 21 years of age.
• Multiple accounts: Registering or operating more than one account, whether in your own name or in the name of another person.
• Fraud and identity misrepresentation: Providing false registration information, using stolen or borrowed identity documents, or impersonating another individual.
• Money laundering: Using the platform to launder funds obtained through illegal activity. rbaj complies with applicable anti-money laundering standards and will report suspicious activity to relevant authorities.
• Collusion: Colluding with other players in casino games or sports betting markets to gain an unfair advantage.
• Automated systems: Using bots, scripts, artificial intelligence tools, or any automated system to place bets, play casino games, or interact with the platform in a way not intended for human players.
• Exploitation of errors: Deliberately exploiting software bugs, pricing errors, or system vulnerabilities to obtain an unfair advantage or extract funds from the platform.
• Chargebacks: Initiating a chargeback, payment dispute, or reversal through any payment provider in connection with a deposit made to your rbaj account.
• Threatening or abusive behaviour: Directing abusive, threatening, or harassing communications at rbaj support staff or other platform users.

rbaj is committed to promoting responsible gambling among all players. We recognise that for a small number of individuals, gambling can become problematic. We provide a suite of responsible gaming tools that are available to all registered players at any time, free of charge, directly within the account dashboard.

• Deposit limits: Set a daily, weekly, or monthly cap on the amount you can deposit to your account. Limits take effect immediately and can only be reduced, never increased, without a mandatory 7-day cooling period.
• Session time reminders: Configure alerts that notify you when you have been logged in and active for a specified period of time.
• Cool-off period: Take a short break from the platform for a period of 24 hours, 7 days, or 30 days. During a cool-off period, your account remains open but you cannot deposit or place bets.
• Self-exclusion: Permanently or indefinitely exclude yourself from the rbaj platform. Self-exclusion requests are processed within 24 hours. Once self-excluded, you will not be able to reopen your account without a mandatory minimum exclusion period of six months and a formal review by the support team.

rbaj's support team is trained to identify players who may be experiencing gambling-related harm. If our team identifies patterns that suggest a player may be at risk, we reserve the right to impose responsible gaming measures on the account proactively, including deposit limit reductions or a mandatory cool-off period, without prior notice.

Players who believe their gambling may be becoming a problem are strongly encouraged to contact the support team at [email protected] or via live chat. Our team can assist with activating any of the available tools and can provide information on external support resources. Please see our dedicated Responsible Gaming page for further guidance.

All content on the rbaj platform — including but not limited to logos, trademarks, text, graphics, images, software, game interfaces, and the overall platform design — is the property of rbaj or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the rbaj platform for personal recreational purposes only, strictly in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the rbaj platform without the prior written consent of rbaj.

Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective studios. rbaj operates these games under licence and does not claim ownership of third-party game content.

To the fullest extent permitted by applicable law, rbaj's total liability to you in connection with these Terms or your use of the platform shall not exceed the total amount of deposits made by you to your rbaj account in the 30 calendar days immediately preceding the event giving rise to the claim.

rbaj shall not be liable to you for any indirect, consequential, incidental, special, or punitive losses or damages, including but not limited to loss of profits, loss of data, loss of business, or loss of goodwill, arising from or in connection with your use of the platform, even if rbaj has been advised of the possibility of such losses.

• rbaj is not liable for any loss arising from a failure or delay in the availability of the platform due to circumstances outside its reasonable control, including internet service provider outages, power failures, natural disasters, or government actions.
• rbaj is not liable for any loss or damage resulting from your failure to keep your account credentials secure.
• rbaj is not liable for the content, accuracy, or availability of any third-party game or service integrated into the platform.
• rbaj is not liable for any financial loss resulting from currency fluctuations affecting Bangladeshi Taka transactions.

Nothing in these Terms limits rbaj's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by applicable law.

rbaj collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at rbaj.onl/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected during registration and account use — including your name, date of birth, payment details, and betting activity — is used for the purposes of operating your account, processing payments, complying with anti-money laundering obligations, and improving the platform. rbaj will not sell your personal data to third parties.

All personal data is stored and transmitted using industry-standard 256-bit SSL encryption. rbaj retains account records and transaction data in accordance with applicable data retention obligations and its internal data governance policies.

rbaj reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, rbaj will notify registered players by publishing an updated version of the Terms on the platform, with the revised effective date clearly stated at the top of the document.

It is your responsibility to review the Terms periodically to remain informed of any updates. Continued use of the rbaj platform after updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and contact support to arrange account closure.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, are governed by and construed in accordance with the laws applicable to the jurisdiction in which the Platform operates internationally. Players in Bangladesh access the platform subject to all applicable local laws and regulations.

In the event of a dispute regarding a bet settlement, game outcome, account decision, or any other matter relating to your use of rbaj, you must first contact the rbaj support team to attempt resolution through the platform's internal dispute resolution process. Support can be reached via live chat or by emailing [email protected]. rbaj aims to resolve all disputes within 5 to 10 business days of the initial complaint being received.

If a dispute cannot be resolved through the internal process, the parties agree to attempt to resolve the matter through good-faith negotiation before pursuing any formal legal proceedings. rbaj's decisions on bet settlements and game outcomes are final and binding where they have been made in good faith and in accordance with these Terms and the applicable product rules.

If you have any questions about these Terms & Conditions, wish to exercise any rights described herein, or need to report any issue relating to your rbaj account, please contact the support team using the details below. All contact and support is provided in English.

• Email: [email protected] (plain text — not a clickable link)
• Live chat: Available 24/7 within the rbaj platform after login
• Support hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (UTC+6)
• Response time: Live chat queries typically answered within 2–5 minutes; email queries within 4 hours during peak hours

For responsible gaming queries specifically, including requests to activate deposit limits, cool-off periods, or self-exclusion, please state "Responsible Gaming Request" in the subject line of your email or in the opening message of your live chat session so that the correct team member can assist you promptly.